Community Management Associate

Key Responsibilities:

• Respond to customer comments and inquiries in a timely manner across various online platforms.
• Monitor and report on feedback, reviews, and discussions to provide valuable insights to the team.
• Collaborate with marketing and communications to ensure brand consistency in community interactions.
• Monitor & Engage with customers, potential customers, industry professionals, and KOLs to foster relationships and enhance our brand presence.
• Stay informed about digital technology trends and community management best practices.

Qualifications:

• Possess a good, happy mind, bringing a positive attitude to the team and community interactions.
• Strong communication and interpersonal skills.
• Ability to work independently and adapt to a fast-paced environment.
• Freshers Welcome: We are open to candidates who are new to the workforce. Enthusiasm to learn and a passion for community engagement are highly valued.

Future Career Opportunity:

This role offers an exciting opportunity to grow within our organization. As a Community Management Associate, you will have the chance to develop valuable skills in community engagement, digital marketing, and customer relations. High-performing individuals who demonstrate dedication, creativity, and a proactive approach will have the potential for advancement to higher-level roles within our community management team, Client Account Team, or other related departments. We are committed to nurturing talent and providing a supportive environment that fosters professional growth.